Custom Bootstraps
Returns and Cancellations
Howdy, Partner.
ANY ORDERS THAT RECEIVE A SHIPMENT CONFIRMATION CANNOT BE CANCELED. Once you receive your order, you may contact us at contact@bootsnakes.com with RETURN and your order number in the subject line for our return address. You are responsible for sending you order back to us, as return labels are not supplied. Once your Bootsnakes are received and inspected you will receive a refund in 3-30 Days.
WRONG ADDRESS
Bootsnake is not responsible for missing products due to incorrect address entry or theft, so please make sure we're sending them to the right place, partner. Once you receive your shipping confirmation, we cannot change the address and you will be required to reorder your product to the corrected address.
In the event that your Bootsnakes are sent back to us due to an insufficient address (Return To Sender) - We may be able to get them to you free of charge.
DELAYS
Some orders may experience delays longer than others. Sometimes it could be the weather, high order volume, traffic, hell.. even a cold. We understand as humans that it can be frustrating having to wait.. But we're human too and doing the best we can to get every order to you as fast as we can. Bootsnake is not responsible for carrier delays. Lets read that one more time. We also believe our products are worth the hard work and wait. We appreciate your patience, partner.